Delivery Information

 

FREE DELIVERY WITHIN METRO MANILA!

All orders over ₱10,000 are free of charge. Anything under ₱10,000 will be subject to delivery charge.

 

All orders are processed and shipped within 2-3 business day (Monday through Friday except holidays). This service is available for products that are in stock.

We ship most item(s) via our partner couriers. Delivery within Metro Manila will be received on the day of shipping while deliveries outside Metro Manila will arrive within 5-20 business days, depending on your location. We will inform you of a revised delivery time if: 

  • the order is for a particularly large volume
  • the items ordered require assembly before shipping
  • there are any other issues that would effect next day delivery

     

    FREIGHT COLLECT (OUTSIDE METRO MANILA)

    Our Freight Collect option allows you to pay for the delivery charges upon receipt of your order. Shipping cost varies depending on your location and the volumetric weight of the item(s). We will get the best possible rate based on the delivery address you provided. This will be communicated through email once we have received your order. 

     

    ADDRESS / DELIVERY ISSUES
    In cases where there are issues with the address or delivery, the recipient will be required to help coordinate with the courier on resolving shipment issues. 


    NON DELIVERIES / RETURNED DELIVERY
    If a delivery is returned due to issues with the address, or if the recipient is not present for delivery and the parcel is returned to us, there will be a shipment fee to redeliver the item(s) - this will be calculated and communicated before resending. 

     

     If you would like to discuss any of these details further before you place your order, please contact us at hello@shadowsandpatterns.com or call us at (0908) 752 2756 or (02) 7943 7664.